Incident Management Coordinator

· York, Pennsylvania
Employment Type Full-Time
Minimum Experience Experienced

Work Schedule and Additional Information:

  • $1,000 Sign-on Bonus; paid upon successful completion of the 90-day introductory period; must have been hired after 5/19/22, and before 12/30/22
  • Full-time, salaried, exempt position in the Quality and Compliance Department
  • Work hours are 8:00am to 4:30pm, Monday-Friday, 30-minute lunch, rotating on-call
  • 40 hours/week; $892/week to start; an additional $30/week increase upon successful completion of a 90-day introductory period
  • Opportunity for flexible work schedule


Primary Responsibilities:

  • Fulfill the role of agency Point Person for all reportable incidents per ODP Incident Management Bulletin 00-21-02
  • Collect, prepare, and finalize incident reports within required timelines per state regulations
  • Coordinate and conduct certified investigations of designated incidents and maintain confidential written documentation
    • Must obtain ODP Certified Investigator Certificate within introductory period
  • Serve on committees including Medication Task Force and the Quality Management Committee
  • Develop and conduct training programs pertaining to Incident Management
  • Conduct root cause analysis and trend analysis to prevent future incidents of similar nature
    • Must obtain ODP Quality Management Certificate within introductory period


Required Experience, Training, and Eligibility:

  • Minimum of three years of experience working with MH/IDD population
  • Must meet the criminal background requirement of the Older Adults Protective Services Act and, if applicable, the Child Protective Services Law
  • Must possess a valid driver’s license
  • High School Diploma or G.E.D.
  • 21 years of age or older
  • Basic computer skills required

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  • Location
    York, Pennsylvania
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced